Analyst – Inbound Chat – Customer Operations (Pune)
Analyst – Inbound Chat – Customer Operations (Pune)
Blog Article
We're searching for a dedicated and motivated Analyst to join our vibrant Customer Services team in Pune. In this role, you will be the first point of support for our valued customers via inbound messaging. Your primary responsibility will be to provide exceptional customer service by resolving their inquiries in a timely and efficient manner. You will also play a crucial role in identifying customer needs and providing solutions to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and friendly responses to customer inquiries via inbound support platforms.
- Addressing customer issues with empathy and promptness.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Working with other departments to ensure smooth customer service operations.
If you are a customer-focused with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Begin Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a dedicated individual with a talent for customer service? Do you thrive in a dynamic environment where you can make a difference? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the face for our valued customers, providing them with efficient support via live chat. You'll handle a spectrum of customer inquiries, ensuring their delight.
- Develop your customer service expertise.
- Collaborate with a talented team of professionals.
- Acquire valuable experience in the service industry.
If you are ready to grow your career, we encourage you to apply today!
Support Agent : Inbound Chat at Eclerx Pune
Are you a enthusiastic communicator with a knack for solving customer concerns? Do you thrive in a fast-paced environment and enjoy helping people? Job Opportunity: Analyst – Inbound Chat – Customer Operations at Eclerx Pune Then consider this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are focused to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of contact for our valued customers, helping them with their concerns through live chat.
- Responsibilities include:
- Proactively interacting with customers via live chat
- Delivering prompt and helpful solutions to customer inquiries
- Maintaining a friendly and professional demeanor at all times
- Working with other teams to provide seamless customer service
If you are a team player with excellent interpersonal skills, and a strong work ethic, we encourage you to apply! This is an amazing opportunity to advance your career in customer service while making a difference in a growing company.
Eclerx Seeking Inbound Chat Analysts for Customer Operations Team
Are you a client-oriented individual with exceptional communication skills? Eclerx is actively seeking Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of business process outsourcing, and we're committed to exceeding expectations in customer experiences.
As an Inbound Chat Analyst, you will be the initial interaction for our customers via live chat. You will resolve inquiries in a timely and efficient manner, while maintaining a professional and respectful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are committed to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to submit your application!
Kickstart Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a enthusiastic individual with a interest in customer service? Do you thrive in a fast-paced environment? Then this is the perfect opportunity for you! Eclerx is currently recruiting talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first face for our customers, providing prompt and friendly support via live chat. You'll be responsible for resolving customer inquiries, diagnosing issues, and ensuring a positive customer experience.
We offer a supportive work environment with opportunities for growth. If you are ready to make a contribution, we encourage you to apply!
Transform Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a enthusiastic individual with a astute eye for detail and a passion to deliver exceptional customer service? Eclerx Pune is searching an Inbound Chat Analyst to join our dynamic team!
In this crucial role, you will be the first point of contact for our respected customers. You will handle their inquiries in a efficient and courteous manner. Your customer service skills will be critical in creating positive customer experiences.
At Eclerx Pune, we aim to create a inclusive work environment where you can grow both personally and professionally. We offer rewarding compensation and benefits packages, as well as opportunities for skill advancement.
- As you are a self-motivated individual with a solid work ethic and a real desire to make a positive impact, we encourage you to apply!